Return & Exchange Information

At Maison Monvé, we take pride in delivering high-quality products. If you are not completely satisfied with your purchase, we are happy to assist you with returns under the following conditions:

Eligibility for Returns
Items can be returned within 14 days of delivery.
Products must be unused, unworn, and in their original packaging with all tags attached.
Opened or used items cannot be returned due to hygiene and quality control reasons.
Returns must be accompanied by proof of purchase (receipt or order confirmation).

Non-Returnable Items
 Items that have been opened, used, or worn.
 Sale or clearance items (unless defective).
 Customized or personalized products.

Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5-7 business days to the original payment method.
Shipping fees are non-refundable.

Exchanges
We only replace items if they are defective or damaged. If you received a faulty item, please contact us within 48 hours of delivery.

Return Process
Contact our customer support at [Your Email] with your order details.
If eligible, we will provide you with a return shipping address.
Ship the item back to us; the customer is responsible for return shipping costs.
For any further assistance, feel free to reach out to our support team.

Maison Monvé – Where Elegance Meets Excellence.